Customer Testimonials

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DealerRater Oct 20, 2021

Lucas McCormick did a flawless job working with us on the purchase of a new RAV4. His product knowledge, professional demeanor and kind disposition were much appreciated. We came in from out of state and Lucas answered all of our questions over the phone then passed on any needed paper work via email. When we arrived to the dealership within an hour the necessary paper work was completed and we were on our way home. Highly recommend!

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DealerRater Oct 19, 2021

Service department has always been very efficient and well organized. I always feel confident that things have been done right. Communication is excellent and I really like being able to pay online.

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DealerRater Oct 19, 2021

Your still a great dealership. Professional & knowledgeable. Clean waiting areas. Look forward to snacks returning

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DealerRater Oct 18, 2021

I love my 4Runner! Jen did a great job! Everyone at the dealership was very polite and nice.

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DealerRater Oct 18, 2021

Great service. Meets commitments. Gets work done timely. Communicates progress. Nice comfortable and clean waiting area.

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Google Oct 18, 2021

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Google Oct 17, 2021

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DealerRater Oct 17, 2021

My experience was great because of courteous and friendly people doing the appointment and working there.

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Google Oct 17, 2021

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DealerRater Oct 17, 2021

I worked with Lucas McCormick on this purchase and this was the best, easiest and fastest ex p etience I have had compared to any I have had elsewhere Lucas was courteous and friendly. My next consideration is a Truck and I will sure consider Rudy Luther Toyota.

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DealerRater Oct 16, 2021

Always a top notch experience, especially working with Scott Smith. He is an outstanding person!

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DealerRater Oct 15, 2021

It is very clean and well organized. Also service agent was very polite and accommodating.

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DealerRater Oct 15, 2021

My service issues wa s solved promptly by John Delander great service advisor, I will continue use Rudy Luther Toyota for service as I have for the past 31 years,,

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Google Oct 15, 2021

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DealerRater Oct 15, 2021

Buying the certified sequoia was an efficient and pleasant experience from the manager, Heidi, that I worked with and the two salespersons, Frankie and Dan.

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DealerRater Oct 15, 2021

Prompt, excellent service. Service advisor, Mario, was personable and quickly sourced my information. In and out, happy!

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DealerRater Oct 14, 2021

Mia was very helpful and pleasant to work with. In addition to service, I had the catalytic converter marked. I was disappointed you didn't put on window sticker indicating it was marked.

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DealerRater Oct 14, 2021

Though it looked like a long line getting in, service was prompt and well explained.

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DealerRater Oct 14, 2021

Our salesperson took a lot of time with us, answered all of our questions and helped us through a smooth sailing sales experience. Everyone that helped us with our purchase were friendly, knowledgeable and courteous! Would definitely recommend this dealerships.

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DealerRater Oct 14, 2021

Simple oil change, car wash, complimentary coffee, comfortable waiting area, very polite service reps and cashier.

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DealerRater Oct 14, 2021

The service team did the repair that was needed, on time & at a fair price.

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DealerRater Oct 14, 2021

Wendy was fantastic in her communication and delivery of the car! Mike the finance guy was quick and efficient. Ryan the preowned car guy was fair and easy to work with. I would recommend Wendy and Rudy Luther Toyota to all!

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DealerRater Oct 14, 2021

Thoroughly professional. All the staff I encountered over my visits to buy and service my car have been excellent.

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DealerRater Oct 13, 2021

I had a great experience car shopping here and getting the car I’ve always wanted.

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Google Oct 12, 2021

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Google Oct 11, 2021

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DealerRater Oct 11, 2021

All went well. Everyone pleasant and service went well in a timely manner. As usual I'm happy.

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DealerRater Oct 11, 2021

Service provided by sales consultant (Boris Sonkin) was very professional, informative and accurate. I'd recommend this sales person and dealership.

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DealerRater Oct 11, 2021

Bought out my lease. Pete was very helpful. He had to do the paperwork manually because of technology problem. Handled it very well.

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DealerRater Oct 11, 2021

My service experience was seamless and professional. When appropriate, I will continue to use Rudy Luther in the future.

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DealerRater Oct 11, 2021

Great service at the Golden Valley Toyota Dealership. Would not go anywhere else for service. ❤️ my 🚗

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DealerRater Oct 11, 2021

Wayne was on top of the entire process and kept us informed. Would buy another car from him next time we need one

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DealerRater Oct 11, 2021

Fast, courteous service. Accurate diagnosis and fast repair work. Service hours are great for people who work during the day.

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DealerRater Oct 11, 2021

Friendly and helpful advisors! Not a huge car person, so nice to receive clear explanations about the service.

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Google Oct 10, 2021

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DealerRater Oct 9, 2021

Everyone is good. Easy experience. Very satisfied with work over the last 30 + years here

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DealerRater Oct 9, 2021

Convenient and clean. Sad to not see any cars on display in the interior showroom.

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Google Oct 9, 2021

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Google Oct 9, 2021

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DealerRater Oct 9, 2021

Excellent customer service, service done in timely matter. Clean, I always refer friends and family!!

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Google Oct 7, 2021

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DealerRater Oct 7, 2021

The service area was Clean, the service people were efficient and friendly. The shuttle driver was great!

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Google Oct 7, 2021

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Google Oct 6, 2021

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Google Oct 5, 2021

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DealerRater Oct 5, 2021

Much improved since the last time I visited the Rudy Luther. Mia was pleasant and noted the concerns I had about leaking differential fluid I experienced the last time I have my car serviced. She said the differential fluid level would be checked. She reminded me that sparks plugs would needed to be replaced the next time I had the car in for service and told me what the price would be.

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DealerRater Oct 5, 2021

Always enjoy the experience at your dealership. Very organized and professional. Your people are very professional

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Google Oct 5, 2021

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DealerRater Oct 4, 2021

I have been going here for decades, not only purchasing, but also servicing my Toyotas, as I am always treated well and fairly.

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Google Oct 4, 2021

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Google Oct 4, 2021

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DealerRater Oct 4, 2021

Tony is one of the best, he listens and always manages to find a car that fits my needs. Finance made all the paperwork go smoothly.

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Google Oct 4, 2021

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Google Oct 4, 2021

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DealerRater Oct 3, 2021

Everyone is very professional. I trust what I am being told and that no additional work will be done that isn’t really needed. I appreciate the accommodation, as well! I was waiting for my car but it needed more work than originally expected so I was given a loaner car and they took care of everything by the next day. Worked out perfectly.

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DealerRater Oct 3, 2021

The staff and service techs are always prompt and everything seems to run well to keep us moving. There is good communication about what’s happening with my vehicle and the ladies at the check out desk are quick to get us in and out.

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DealerRater Oct 3, 2021

Dear all, My over all experience is very good since 1998, Mr. Gary Coldwell was my sales guy then and Mr. Scott was in 2018. Thank you.

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DealerRater Oct 3, 2021

Wayne worked hard to make my search for a new Tacoma a success. We had a few hurdles locating the vehicle but Wayne navigated them well and found me the Tacoma I wanted.

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DealerRater Oct 2, 2021

Scott located an already built car for us before it left Japan, saving us additional months of waiting during a time when scarcity of chips and shipping delays were resulting in long waits. Scott kept us informed on when the car would arrive and also was generous with his time in explaining the advanced features of the can after we completed the purchase.

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DealerRater Oct 2, 2021

Friendly, knowledgeable and under the estimated charge! I was pleasantly surprised at every experience I had there.

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DealerRater Oct 2, 2021

Good timely service. Everything as promised. Great waiting area. Service explained well. Pleasant staff. Plan to return.

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Google Oct 2, 2021

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DealerRater Oct 1, 2021

Always the best - prompt service, great waiting area, every action and price explained. We will always come back, never had a bad experience at Rudy Luther.

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DealerRater Oct 1, 2021

I have always been pleased with this dealer. Lexus dealer is sub-par so continue to use Toyota.

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Google Oct 1, 2021

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DealerRater Oct 1, 2021

A super easy process from start to finish. Jen, Pete and detail staff all great!

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Google Oct 1, 2021

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DealerRater Oct 1, 2021

A great experience working with Rudy Luther and their team. We received a fair trade and they found the vehicle we we're looking for albeit in a tough market. Kris Fox was outstanding in making it all happen.

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DealerRater Sep 30, 2021

Ryan gave us full service and referred us to colleagues when he needed more information. This was his first car sale and I chalk up any snafus to being new at his job. We love our new Highlander and we have bought all our Toyotas from Rudy Luther and will continue our commitment to Rudy Luther for future purchases.

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DealerRater Sep 28, 2021

Wayne, Kristin, and Katie were very helpful. They made this an enjoyable and low stress experience. I bought my previous car a dozen years ago at Rudy Luther Toyota, and hope to purchase the next one here a dozen years from now.

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DealerRater Sep 27, 2021

No problems, just a easy process from start to finish. Would recommend to anyone looking for a new or used cars.

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Google Sep 27, 2021

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Google Sep 27, 2021

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DealerRater Sep 27, 2021

Oil and filter change along with the 10K mile checkup was smooth and included tire rotation. It is a nice package as a new car owner.

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DealerRater Sep 26, 2021

very very very very very very veru very very very very very good/. couldn't be happpier

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DealerRater Sep 26, 2021

Excellent salesman, Roger Nelson, friendly, knowledgeable, caring, helpful over and above expectation. Did not rush us.The vehicle we purchased was exactly what we were looking for. The financial assistant, Mike, was very friendly and knowledgeable. The business was very attractive and clean. We were very satisfied with the whole process, but would have to say that Roger Nelson is who would bring our rating to excellent. Thank you for making this car purchase the best one yet!! Cindy and Dale Kennedy

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Google Sep 26, 2021

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DealerRater Sep 26, 2021

Our Sales Rep, Frankie H , was easy going, friendly, and knowledgeable about the car. He did a great job of explaining everything I had questions about. The car was cleaned and ready to drive.

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DealerRater Sep 26, 2021

Everything I needed done was done, I left knowing exactly what was done. I am very satisfied.

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DealerRater Sep 25, 2021

The experience was smooth and easy and the Sienna is just a great vehicle. I couldn't say enough great things about working with the RLT folks!

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DealerRater Sep 25, 2021

Every time I go into the shop my experience has been professional, speedy and comfortable.

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DealerRater Sep 25, 2021

Lou was very good and helped me to find the truck that I was looking for.

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DealerRater Sep 25, 2021

Ryan did a fantastic job representing Rudy Luther and getting me the best deal. In a world where customer service seems forgotten Ryan certainly hasn’t

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DealerRater Sep 24, 2021

Third Toyota I have purchased from this dealership. It has always been a great experience.

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Google Sep 24, 2021

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Google Sep 24, 2021

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Google Sep 24, 2021

Dan Wolff has been very kind and genuine helping us bring home our new Sonata. Isabelle is in love with the new car! Best of luck on your adventures with Microsoft word!

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Google Sep 24, 2021

Went in to look at a few cars and a 2009 Hyundai Sonata caught my eye. I went into the office and was immediately greeted by Dan Wolff. He made the atmosphere feel very inviting and there was no pressure from him at all to make a purchase. He even helped me trade in my old car for the amount I still owed on it from my previous lease. He went above and beyond for my partner and I for literally like 2 days of trying to get all the stuff together. So Dan if you're reading this then thank you ...

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DealerRater Sep 23, 2021

All was well as usual, everyone was friendly, knowledgeable answered all my questions. A great experience as usual.

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DealerRater Sep 22, 2021

Our transmission is having problems at only 22,000 miles on our RAV4. The diagnostic was not able to determine the problem. We had a vacation planned and were very nervous to take our car on a trip without the problem resolved. Rudy Luther gave us a loaner RAV4 for our trip. It was such a relief. The problem is still not fixed as we can’t get it to repeat. But clearly Rudy Luther will work with us on this issue. I’m giving a 2 star to the work done as nothing reach got done except test driving.

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Google Sep 22, 2021

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DealerRater Sep 22, 2021

Purchased a new care for the first time in 15 years. Everyone was great to work making the buying experience fun (and informative).

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DealerRater Sep 22, 2021

Everyone was very nice to do business with. It was the best around. Thanks to everyone

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DealerRater Sep 22, 2021

Scott Smith was great to work with! Everyone at the dealer was great to work with. Great buying experience.

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DealerRater Sep 22, 2021

La Vang is exemplary of knowledge, excellence, with personal touch that energies trust in the organization. Supported by Kristin, in Finance, they each make for an excellent experience.

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Google Sep 21, 2021

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DealerRater Sep 20, 2021

Purchasing a new car at Rudy Luther was a very thorough process. Nettie took her time answering all my questions and I felt good about my decisions. I LOVE my new RAV4 Hybrid! Definitely worth the wait. 😀

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Google Sep 20, 2021

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Google Sep 19, 2021

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DealerRater Sep 19, 2021

The service was great and I had much needed repairs done. But I went to get in my car to go and I noticed that yes it had been washed but there was significant bird xxxx all over my car - on the roof, drivers side window, back trunk, and back passenger window.

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