Making the appointment was easy, when I showed up they waited on me immediately, they performed the service and I was out of there before they had anticipated. The work was done correctly.
Quick and affordable service plus excellent customer service = a wonderful experience. Thanks and keep up the great work!
Service personnel were friendly and efficient. They picked up and dropped off the car the same day. Communication was great as well.
Service personnel were friendly and efficient. The entire process ran smoothly and Mischa was able to return me to the Toyota dealership promptly. Kudos to Mischa. He's a great asset to the dealership.
Courtesy, professional and promptness. Thank you see you next time for any servicing needs bye.
Every aspect off the service was great from the time I arrived to the time I left.
Terry was very organized and friendly. Great job at communicating during the process of repairs.
Excellent service as always - thanks so much for taking such good care of my Yaris!
The whole process was easy and Jen kept me up to date on the status of the truck delivery. It was worth the wait and the drive. I drove 3 hours to go to Rudy Luther Toyota. I will be back for my next Toyota.
The service people were able to identify the problem quickly and it was an easy fix.
Everything went well at my service appointment, but I was surprised no one contacted me about our Toyota Care expiring??? We should have been offered to extend???
I just had my 50 000 mile service on my Highlander. I always get a very nice service advisor and the work is always done quickly. The service department at Rudy Luther Toyota is fantastic!
The service was great as always. Keep up the good work Jeremy. I always feel like I'm in good hands when I bring my car in for service.
Always good service at Luther. And I do pay attention to such things.
Prompt pick-up of my car, I was kept apprised as to the status, and prompt return of my car. Very pleased overall.
Very nice workers. Gave me a fair trade in price for my vehicle and got my new truck in super fast.
Friendly, knowledgable, helpful, explained everything clearly, answered all my questions, told me how long it would require for service and was accurate ! They did a full check on the over all car system and reported back to me. I am completely satisfied. Excellent !
They were able to work in my service appointment with very short lead-time, very glad their service departments was so accommodating! You can depend on this team to make it happen!
He was polite and respectful. He explained matters to me and asked if I wanted work done or not. He didn’t just do stuff and brought me a bill. So work done on my car was on my terms.
Quick and painless. Keep up the great service and friendliness. It is truly a great place to be apart of.
Vehicle was repaired 48 hours earlier than promised! Service representative was outstanding! Price was unfortunately more than I could afford in my low income status as a senior citizen — Vietnam Veteran! Would hope that you could consider a lower price in the future otherwise I will need to take my Toyota to an independent repair mechanic elsewhere! Thank you!
Tony was a great salesperson. Answered all of our questions. Very caring person. Would recommend him.
Nice,friendly, hardworking people. Thank you all at Rudy Luther Toyota. Heres too many more visits!
Friendly and I trust them completely with my car. The prices were good and the waiting area was very comfortable. Free water a plus!
I retired after many years of driving a company car. Imagine trying to buy a car during this vehicle shortage. Dan was able to find a new car very close to what I wanted. He was informative, smart, kind and funny with just the right amount of sales persuation. The entire buying experience was seamless.
It was great and Mario was very helpful and informative. Thanks for the help and everythiing worked out great. thank you
Stopped to schedule an oil change and the advisor asked if I had time right now. I was free, so they got me in, oil change without a wait. Couldn't be better.
Great service and communication. Overall a great experience and appreciated it very much tthanks. Very much
Completed work less than an hour and got me on my way earlier than expected.
My sales associate went above and beyond expectations to find the car I wanted. Great service.
I worked with Dan Thai and he did a great job helping me with my purchase! Thank you Dan!
I needed a dead battery jumpstart a half-hour prior to coming into the service department that day to get a new battery (to replace the original). Inquiring whether a 50.000 mile check-in could be worked into the schedule. Told if I'd be able to wait 2 hours, everything could be taken care of. I was, and it wasI IMPRESSIVE.
An excellent experience from drop off to pickup. Mia even took some extra time to help me with some lose trim on the vehicle.
It was a pleasure to work with Nettie. I would recommend her to all. I would also recommend this dealership to all
Exceeded my expectations. Scheduled me right away and finished the work earlier than expected. Vehicle was washed and ready when I arrived.
Great dealing with Lou Schutz in Sales and Mike in Finance. Happy with the Toyota we got.
I recently had my van inspected by the folks at Rudy Luther. They were able to identify problems that other shops could not. Very professional. Thanks for the outstanding service!
Staff -- very cautious Time -- is kept very punctual Work -- following the 5K service car seems to run very "fit" and "new"
Not only was shuttle service great, but the services were delivered exactly as expected and on time.
Fast, friendly and great customer service. Had to wait 15 minutes to get checked in.
This was my first experience with Rudy Luther Toyota, and it was excellent. The communication was clear, the service time estimate was accurate, and Austin was very polite and friendly.
From start to finish, the service was quality. The mechanics even cleaned up a mess my neighborhood mechanic left from another repair.
We have purchased three vehicles from Tony Zemke. He does a great job working around our parameters and always provides honest, accurate information.
Brought my 2003 Toyota 4Runner in for a 200,000 mile oil change, hood damper replacement and air-conditioner diagnoses. All items were accomplished. The air-conditioner diagnoses led to a quick repair. Eric also analyzed a driver side window seal for me. Overall, Eric handled everything efficiently and explained everything well.
Everything was excellent! John is the best!! He is professional and always delivers what he promises.
I took my 2016 Toyota RAV4 for an oil change and the experience was good.
The service was timely, very professional and the waiting are was clean and very comfortable.
Went in with a low tire, hoping to get a patch. Found out sidewall ruined needed replacement. Tire specialist and service consultant worked together, got new tire, told me was still under warrantee, got tire there and installed same visit avoiding complications with my schedule and needs. I am very impressed and satisfied. This is not my first experience. Been a customer over 10 years, purchased two cars and service here. This is consistent but still very impressive to me.
Roger was great- very kind, helpful and straightforward.
Daughters 10 year old car started spraying oil. Service center was quick on diagnosis and repair! Great work!
I've been a customer at Rudy Luther's Toyota for many years including the purchase of my last SUV. I've had service done on various cars and have always been happy about the quality of the service.
Welcoming, thorough, and efficient service staff and technicians! Could not be more pleased with my visits to Luther Toyota. Thank you!!
I appreciate the care Jeremy Hassler gives me. He always takes care of the problem.
Staff were friendly and kept me informed throughout the process . The work was finished early and cost was less than estimate
Jen Fossey was wonderful to work with, rudy luther had cars to test drive, no new cars but had a great certified, purchase went smooth, and the wife was happy with her venza
as always friendly and the customer service was wonderful. The representatives were efficient and kept in contact with me
Very Simply....Excellent mechanics, timely repairs and HONEST as to what your car really needs.
Service completely timely - comfortable and roomy waiting area. Service Department always takes the time to answer questions!
I was treated as a valued customer. They got me in for service work even though my on-line booking didn’t show up. Thank you!
Good service and service recovery. Carwash tore license plate off. Recovered and reinstalled by Mia. I was supposed to hear back on why I'm not receiving service rebates. Still waiting. You took away the senior discount and 5 oil changes/next one free. I was told there would be an automatic rebate given with money spent. Spent more than $2000 and nothing?
I very much appreciate that Rudy Luther Toyota squeezed me in on a Saturday as a drive-up to replace the dead battery of my Tundra. The service manager was very helpful and the work done promptly. Thank you!
Knowledgeable staff, quick and easy process. They mentioned all the extras I could have, but were not pushy for those I declined.
This was the first time I had my vehicle picked up and returned to me without going in for service. I purchased my 2012 FJ Cruiser brand new brand new from this dealership and have brought it back for all service performed. Eric, the technician called me with the diagnostic check and recommendations for my vehicle to be repaired. I had let them know of an issue I had prior to making the appointment. My vehicle was repaired and regular maintenance occurred. Upon completion I paid via the link and my vehicle was returned the next morning clean and repaired. Overall ...
I had never dealt with Rudy Luther Toyota, and it was a great experience. Nick Li was our sales guy and spent ample time answering questions and helping us choose the right vehicle for us. Nick was a pleasure to work with, going out of his way to make sure we were happy with our decision. The whole process was smooth and even the paperwork went quickly. We are super happy that we purchased our vehicle from Nick at Rudy Luther Toyota!
Got my service done in less time than estimated. Good job folks thanks for helping me out.
John in the service dept answered all my questions and concerns. Very helpful. Quick turnaround. Dave Gregor was awesome. Felt very safe with his driving. Very timely. And he rescued my iPad! 😄
The only people I trust with my Toyota. The service team communicates clearly and take great care to do servicing right the first time.
We have two Toyotas and are pleased with both of them, and have been very happy with the level of service we have received at the dealership.
John Delander was super helpful. Kept us informed the whole process. Would recommend working with him again.
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