Customer Testimonials
Sammy at the Toyota dealership in Golden Valley was absolutely exceptional\! Going into dealerships usually gives me anxiety because I often feel pressured or like I’m wasting someone’s time\. Sammy completely changed that experience for me\. From the moment I walked in, he made me feel welcomed, comfortable, and genuinely appreciated as a customer\.
He took his time showing me all my options, explained everything about the cars I was interested in, and really knew his stuff\. Even during the test drive, I never once felt rushed or like I was bothering him, which is something I’ve ... Read More Google - Nov 13, 2026
I had a wonderful experience at this Genesis Dealership and I had such a great experience working with Max! He was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all of my questions and made everything feel easy and stress-free. I really appreciated his honesty, professionalism, and willingness to go above and beyond. It’s not always easy to find someone who genuinely cares about their customers, but Max definitely does! I would highly recommend working with him!
I bought my first Toyota a couple of months ago and brought it in for my first oil change today. Brian was very helpful with going over what my vehicle will need completed in the future. No pressure was given with everything explained thoroughly. I will definitely be back!
Terry understood what service was necessary. I liked getting the video report.
Terry Johnson is personable and an advisor with integrity & Rudy Luther knowledge. Today, he assisted me with his recommendation of replacing my swollen/stripped lug nuts so I or anyone on the road could handle changing my tire without professional torquing. Terry is my go-to advisor. Thank you.
-10/10 worst experience I have ever had. The service sucks especially dealing with this one kid I think his name was Kole. He was super disrespectful gave me weird looks like I don’t know what a car is. Made me never wanna come back here and get service ever again.
Brian was good to work with, very informative and answered my questions.
Mark Pua was very nice and communicative about the status of my car. The experience went smoothly and could be on my way in just a short time.
Cameron was a great service tech!
Excellent service at affordable prices. Let's get my 4Runner to 400,000
Jason is a very kind and knowledgeable service advisor. He acknowledges the customers, he listens attentively to the Customers’ wishes, and makes each customer encounter pleasant and not rushed. Outstanding customer service!!
Great, informative service from start to finish
2 yr old Tacoma, less than 10k miles. Disappointing truck, disappointing service. Multiple visits for recall repair and I bring it in for regular maintenance. And it seems like the recall team doesn’t talk to the maintenance team. “There’s a recall on this truck. We’ll need to order parts and have you come back later.” So frustrating - as if its my responsibility to coordinate these appointments.
Returned to RL a few weeks ago for brake recall. I leave the truck there for a week (during travel). I’m told it’s done day 1. We pick up the ... Read More Google - Nov 7, 2026
Great service!
I bought my car here for the first time! Frankie Hebrew was the sales professional who helped me and my parents with buying my new car. He was very friendly and professional! I definitely recommend buying your car here and have the pleasure of working with Frankie!
Prompt service, good communication, transparent information, and respectful of decisions.
First time buying my car and Frankie made it so quick and easy! He was very professional and friendly. Super great to work with!!! Heidi was also very kind and helpful too!
As always, excellent service from Toyota. Thank you Nathan!
Mark was professional and the experience at Rudy Luther Toyota was seamless and quick.
I bought my new car at Rudy Luther Toyota in october, 2022. Every service visit I have had has been met with courteous staff, knowledgeable people and very respectful treatment. I have been impressed with all aspects of Rudy Luther! Toyota. Today I had my 50,000 mile checkup and Ethan was very knowledgeable and pleasant and helpful.
Andres did an exceptional job with getting me checked in for service. He certainly answered all my questions, very knowledgeable. So nice to have such a personable employee make my visit a very pleasant experience. Would not hesitate to contact him again if I have further need to get my vehicle serviced. Thank you Andres!!
Fast response and answered all my questions. Very happy with Rudy Luther Toyota!
Excellent service. Repairs done expertly. A great experience overall.Kai, my Service Advisor, kept me informed at every step.
Mark was great. He went above and beyond to check on things during my service appointment.
Kai was very thorough in his explanation of the work performed, and the details of what was found during the inspection of the car. He answered my question, simply so I could understand and thoroughly to my satisfaction.
Brian was a very helpful & friendly Toyota service advisor.
Thanks for the quick fix in helping secure that loose shield panel!
Kevin Rudi has AMAZING customer service! Our USB cables are not compatible with our Toyota Camry. Kevin’s cable was completely compatible and he HAPPILY handed his personal cable over to us to keep! We are thrilled to have it working again! Thank you so much Kevin!
Cameron Arko was helpful, informative, and had me back on the road in record time! I appreciated how authentic he was as we discussed what needed to be done with my Sienna, and felt very comfortable with his recommendations.
Our salesperson, Tony Zemke, did an outstanding job keeping in touch with us during our purchase experience. He regularly contacted us via phone or text with updates, and spent as much time as we needed to explain our options when we were at the dealership. It was great to work with him.
Quick, efficient
Ricky Vang went above and beyond to find me the car I wanted and persisted for the 4 months it took! Meanwhile he did not harass or pressure me in any way, so now he has a loyal customer who will return to this dealership again.
Michael was great to work with. I would recommend him to friends and family and will always look to buy from him first
The sales guy was very clear on his approach and seemed to understand exactly what I was looking for
I purchased my car from Golden Valley Toyota and have generally been pleased with the service there, but this visit was disappointing. I learned that tire rotations are not included because I did not purchase the tires separately, even though I bought the vehicle from the dealership. My service advisor also mentioned that a car wash would be included, but the same bird droppings were still on my window when I picked up the car. Additionally, the vehicle needed an alignment after less than two months of ownership. While none of these issues was major individually, the overall level of ... Read More Google - Oct 27, 2026
Tony Zemke has helped me for years and has become a good friend.to Bev and I. He really watches out for us and recently saved me considerable money by reminding me I had a very good warranty. Thank you Tony!
Positive buying experience ... the perfect vehicle was available. The sales representative did a professional sale. Would do it all again!
This is a reliable and trustworthy dealership. Tony Zemke is an excellent salesperson. He is knowledgeable, well organized, ethical and cares about his clients.
Jacky was great to work with she made the experience very pleasant. She was very knowledgeable and was able to answer all my questions. No pressure I would highly recommend her.
Overall decent experience. I get the impression the sales team doesn’t care about the customer that much. The limited inventory available seems to have given them the attitude of apathy and someone else will be right in if you don’t want the vehicle. It was off putting to me.
Jonathan was great to work with. Very friendly and well-prepared. He explained everything clearly. The whole process was smooth and pricing is fair and trade-in offer was reasonable.
Very welcoming, helpful, and great to work with. Nice, friendly and professional staff during our time there.
Friendly, knowledgeable service from initial arrival through sales and financial assistance. Made the experience enjoyable and successful. Worked to accommodate personal situation and meet needs for both buyer and dealership. All around good experience!
My review is for the Parts department only. Online listing for parts is incomplete/inaccurate, due in part to being provided by AI. I needed a new set of valve stem covers, and since most cars have 4 tires, I was hoping these would be sold in sets of 4 - or at least say how many are included. Quantity was not listed anywhere, but the AI-generated product photo showed 10, so I assumed a multipack was offered. I drove to pick these up only to find it was a single cap.
No problem, I'm at the parts counter so I can ... Read More Google - Oct 14, 2026
Everyone was very helpful and friendly. Not pushy at all. I was happy with my trade in value and what I paid for my vehicle.
Easy to work with…no pressure…listened to us…and provided exactly what we requested. They were willing to meet and competitor’s offers. Delivered a vehicle quicker than other dealerships!
It was great working with Frankie and team to buy our Sienna. Expectations were clearly set and timelines were properly communicated!
I would give a zero if I could I brought vehicle in for a roof paint defect and they took pics and sent in to toyota corporate for a good will claim supposedly and corporate asked for a estimate for the repair so I went to rudy luther body shop got estimate and verified they sent estimate to Erik steahl at rudy luther he verified he got it and sent to corporate. Almost 3 months later I called and asked what was going on or if anything I get no nothing yet I call toyota corporate to see what's going ... Read More Google - Oct 11, 2026
Service receptionist team are extremely slow and tactically slow, worst experience ever. They sit around and talk like the customers come last while they gossip and sip on their coffee like social hour. Waste of time. Management is terrible and the staff are super lazy.
Tony was very friendly, new a ton about cars and helped me select the best one for me.
I hate having to write a review like this, as I generally prefer to celebrate businesses and the people who provide good service. Unfortunately, after what I experienced, I feel I cannot remain silent.
I have been a customer of this Toyota dealership for some time and have previously had nothing but positive experiences here. I have even purchased more than one vehicle from this dealership, which makes this experience particularly disappointing.
My car part was stolen, which is the reason I came to the dealership that day. Toyota has helped me tremendously throughout this situation, so I came in ... Read More Google - Oct 6, 2026
My wife and I had a great experience. Scott Smith was honest, knowledgeable, and never high pressure. Our Camry was detailed and ready with a full tank of g as when we arrived. I highly recommend Rudy Luther Toyota in Golden Valley!
Great experience buying a new car. Sales person, Frankie was very easy going, knew all about vehicle I was interested in. Finance Person, Dayton, was wonderful to work with. Very straight forward. All in all was a easy car buying experience.
Great dealership with excellent service. Everyone was friendly and helpful. A huge thanks to the dealer, Boris. He was patient, professional, helpful and did everything quickly.
Tre was very informative and did and amazing job walking me through the different options and explaining the current market for RAV4’s and the used market. He was also very personable.
My husband and I were in the market for a new car this past June due to an unfortunate situation but we had a seemingly great experience as soon as we walked in and worked with Nick in Sales who was helpful, patient, and knowledgeable! That’s where our positive experience ends.
We landed with a certified pre-owned 2025 Camry SE. We have been impressed with the Hybrid aspect of the car, but otherwise feel some features that are basic with newer models are missing. We were coming from a 2012 Honda Accord SE and this feels almost like a downgrade in ... Read More Google - Oct 2, 2026
We really enjoyed working with Ricky. The transaction was smooth and we got our new 2026 sienna van way sooner than we expected.
My sales experience with Tony was A++. I felt as if we were friends. I had moved to Golden Valley a few years ago and began to use Luther Toyota service department for work on my Highlander. The service department is top notch. The waiting area is excellent. Because of the good experience with the service department it was only natural to buy my next vehicle from the sales team. I was assigned to Tony Z. Who turned out to be a first rate salesman. I appreciate the experience I had and will continue to have with Luther Toyota.
I have been a customer of this dealer since 2011 and have had sn excellent experience from sales to service
Outstanding support and service by Faris and the entire team. Great communication and assistance. Thank you
My experience started out positive when I was shopping for a vehicle. Great communication and follow up. But I am really disappointed with Rudy Luther Toyota after the sale was completed. I changed my mind on the extended warranty 2 days after the sale, and the dealership will not call me back to answer my questions on a refund after leaving several voice messages. Now I need to drive down there. Very disappointing.
My experience started out positive when I was shopping for a vehicle. Great communication and follow up. But I am really disappointed with Rudy Luther Toyota after the sale was completed. I changed my mind on the extended warranty 2 days after the sale, and the dealership will not call me back to answer my questions on a refund after leaving several voice messages. Now I need to drive down there. Very disappointing. If you want great service before, during, after the sale, look elsewhere.
Aimee was very easy to work with, and made the transaction very smooth. I would sell another vehicle here again.
Roger was amazing to work with, he went above and beyond to help me find the right vehicle for my needs. There was no pressure and he let me take all the time I needed to find an amazing new truck.
Nanette was wonderful and extremely helpful. I appreciated her help and advice while looking for a car.
Dealership people were very nice and curtious. The sales person we dealt with Tremontre was exceptional. He was concerned that all our question were answered and that we understood. I was very happy with our sales person and the dealership.
Was super easy to work with Roger Nelson at Rudy luther toyota! I got everything I wanted on my 2026 Corolla!! If you’re looking for a car here I would 100/10 recommend Roger!
Seamless experience. Faris provided excellent communication throughout the entire process. He ensured that the experience from the test drive to purchase went smoothly and my son drove off the lot a happy customer.
Tony was pleasant and easy to work with . He listened to what I was looking for and found a great truck for me to check out. I had been to three other Toyota dealers and found this Rudy Luther dealership the most accommodating due to Tony. Thanks!
Lucas was fantastic! He was efficient with my time, accurate with his sales, and made the process really easy. I also appreciate that this was a Costco auto participating dealership that got me a great deal on a great car!
Great experience! Nettie guided us through it all, very knowledgeable & patient as we worked through the trading of our vehicles. We are so appreciative & happy with our new vehicle!
Nice set up. Sandra was well prepared and very knowledgeable. Everything went timely and it was easy to purchase my vehicle.
The best experience all the way through, excellent customer service. Sold to me at MSRP when I bought my car during covid times and other dealers wanted 20k over sticker. Then when it came time to sell my car a few years later they have me a fair price right away. There was no hassle, no stress, no pressure through it all. I highly recommend Rudy Luther Toyota.
Aimee made selling my vehicle easy and straight forward with no hassle. She clearly explained everything required for the sale.
I worked with Roger Nelson, and what a joy! He made the experience of buying a car actually enjoyable and fun. He genuinely cares about his customers and wants to take the best care of them. We had plenty of laughs, told stories about both our families, and after taking delivery of my new car, I told my wife “ That was the best new car experience I ever had. Roger is a gem for sure.